Returns and Refund Policy

At Classic Wardrobe, we want customers to feel confident when selecting products through theaclassicwardrobe.com. We understand that purchasing clothing, footwear, and accessories online may sometimes involve considerations such as size, fit, appearance, material, and personal preference. Our Returns and Refund Policy explains the general principles that apply when a customer wishes to return an eligible purchase.

By completing a purchase through theaclassicwardrobe.com, customers acknowledge that they have reviewed the relevant product information and agree to the terms described in this policy.

Eligibility for Returns

Products may be eligible for return when they meet the applicable return requirements. To help ensure that a return can be reviewed properly, items should generally be kept in their original condition and should not show signs of unnecessary use, damage, alteration, washing, or improper handling.

Products that have been significantly worn, modified, damaged after delivery, or otherwise changed from their original condition may not qualify for a return. For this reason, customers are encouraged to inspect products carefully after receiving them and before using or altering them.

Certain products may also be subject to specific return conditions because of their nature, construction, materials, or intended use. Customers should review the individual product information and applicable terms before making a purchase.

Condition of Returned Items

Returned products should be maintained in a condition that allows them to be reasonably inspected and, where appropriate, placed back into available inventory. Original packaging, labels, tags, accessories, documentation, and other included materials should be retained whenever possible.

Items should be protected appropriately during the return process to reduce the possibility of damage. Classic Wardrobe reserves the right to assess the condition of returned merchandise before determining whether the return requirements have been satisfied.

If a returned item does not meet the applicable conditions, the return may be declined or otherwise handled according to the circumstances.

How to Request a Return

Customers who wish to return an eligible product should first review the applicable return requirements associated with their purchase. A return request should contain sufficient information to identify the relevant order and product.

Providing accurate order information helps Classic Wardrobe review the request efficiently. Customers should avoid sending products back without following the applicable return procedure, as an unapproved or improperly documented return may be difficult to process.

Once the return request has been reviewed, the customer may receive instructions regarding the appropriate next steps.

Products That Are Incorrect or Damaged

If a customer receives a product that appears to be incorrect, defective, or damaged, the issue should be reviewed as soon as reasonably possible.

Customers should retain the product, packaging, labels, and relevant order information while the situation is being evaluated. Photographs or other supporting information may be useful when reviewing an issue involving visible damage or an incorrect product.

Each situation will be considered based on the circumstances of the order and the condition of the item. Where an issue is determined to be attributable to an order or product problem, an appropriate resolution may be provided in accordance with the applicable policies.

Exchanges

Where available, exchanges may depend on product availability, size availability, and the circumstances of the original purchase. Because inventory can change over time, a requested replacement may not always be available.

Customers seeking a different size, variation, or product should review the applicable exchange conditions before proceeding. In some circumstances, completing a return and placing a separate order may be the appropriate solution.

Refunds

When an eligible return has been received and reviewed, any applicable refund will be processed according to the conditions associated with the original purchase.

The amount of any refund may depend on the condition of the returned product and whether the item satisfies the applicable return requirements. A refund will not necessarily be issued until the returned merchandise has been appropriately reviewed.

Once a refund has been approved, the processing method may depend on the original payment method and the procedures of the relevant payment provider. The time required for funds to appear in an account may therefore vary.

Items That May Not Be Eligible

Some products may not be eligible for return because of their nature, condition, customization, hygiene considerations, or other applicable restrictions. Products that have been personalized, altered, damaged through improper use, or substantially changed after delivery may be excluded from standard return eligibility.

Customers should carefully review product descriptions and applicable conditions before purchasing products that may have special requirements.

Final Sale and Promotional Items

Products offered under special promotional conditions may have different return or exchange requirements. Customers should carefully review the applicable terms associated with a promotional purchase before completing an order.

The availability of a promotion does not automatically change the condition requirements for returned products. Items must still satisfy any applicable eligibility standards.

Customer Responsibility

Customers are responsible for taking reasonable care of products while they are in their possession. This includes protecting clothing, footwear, and accessories from unnecessary damage, stains, alterations, improper storage, or other avoidable conditions.

Customers should also ensure that all information associated with a return request is accurate. Providing incomplete or incorrect information may affect the processing of a return.

Review of Returned Products

Every returned product may be inspected to determine whether it meets the applicable return conditions. The review may consider the item’s physical condition, original packaging, labels, accessories, signs of wear, and other relevant factors.

Classic Wardrobe aims to apply return requirements consistently and fairly while taking into account the specific circumstances of each case.

Changes to a Return Request

Once a return has been submitted for review, changes to the requested resolution may not always be possible. Customers should therefore clearly identify the product and reason for the return when submitting a request.

If additional information is required during the review process, customers may need to provide further details before the return can be finalized.

Policy Updates

Classic Wardrobe may update this Returns and Refund Policy from time to time. Changes may be made to reflect improvements in our procedures, changes in applicable requirements, or adjustments to the shopping experience.

The latest version published on theaclassicwardrobe.com will apply to purchases made under that version of the policy, subject to applicable consumer rights and regulations.

Our Commitment to Customers

At Classic Wardrobe, we believe that a clear and reasonable returns process is an important part of a positive shopping experience. Our objective is to handle eligible return requests carefully and consistently while providing customers with clear information about the conditions that apply.

We encourage customers to review product descriptions, sizing information, materials, care instructions, and other available details before placing an order. Taking these steps can help customers select products that are appropriate for their needs and personal style.

If a return becomes necessary, following the applicable procedure and maintaining the product in its original condition can help make the review process as straightforward as possible.

By shopping through theaclassicwardrobe.com, customers agree to follow the applicable terms of this Returns and Refund Policy. Classic Wardrobe remains committed to providing a professional, transparent, and customer-focused shopping experience while respecting applicable consumer protections and legal rights.